follow these guidelines to ensure you will receive a
make sure your return e-mail address is valid.
your e-mail address is wrong, there is no way to
reply to your message.
you do not receive a reply: Verify that your
e-mail address is correct. Look for and disable
any e-mail filters, such as parental
control or spam filters,
which might reject the reply.
to make sure you've removed the word SPAM
BLOCK from the outgoing email
include the subject. If there's no subject it may
be deleted by the recipient's filter.
not send wave files, images,
or other large attachments.
not send Word documents. They tend
to waste a lot of space and may include
confidential information you did not intend to
not send HTML formatted e-mail.
sure to turn off the HTML formatting option in
your e-mail program.
includes all Outlook users. HTML e-mail consumes
3 to 4 times as much space as plain text and may
force your font and colour scheme on the
recipient. Please check the help in your e-mail
program to find out how to turn off HTML e-mail.
temporarily away from email capabilities